In maintenance, it's perfect for service and inspection, diagnosis,
machine maintenance and even worker training. Software, for example,
could recognise the machine being inspected, detect any issues and
translate instructions for repair to the user via the glasses.
Aerospace
Find out more
Automotive
Find out more
Marine
Find out more
Utilities
Find out more
Heavy Plant
Find out more
Aerospace
When your engineer runs into difficulty in a time-critical
repair or needs a second opinion in what could be a
safety-critical decision, a Remote Expert solution allows
you to call on a wide network of experienced individuals.
These experts can see the situation from anywhere in the
world, offering advice or gathering further evidence.
High-quality video and audio allow a decision to be made
quickly, ensuring KPIs and repair targets are met while also
reducing travel requirements. Crucially, Aircraft on Ground
(AOG) events can be kept to a minimum, allowing you to get
your customer’s aircraft operating again, as quickly as
possible.
Experienced technicians are in high demand and cannot be in
two places at once. With a Remote Expert solution, a junior
technician can work on the vehicle and refer to reference
material through the head-mounted viewer. But should they
run into difficulty they can call for advice from a senior
technician, even if they are at another site.
Using the video feed, showing the problem as the technician
sees it, the expert can give definitive advice. They can
also capture evidence of the issue for later reporting and
training.
By enabling junior technicians to work more independently in
more complex situations the solution can upskill works more
efficiently and effectively, whilst ensuring safeguards are
in place to ensure quality of work can still be maintained.
When at sea, shipping is vulnerable to all kinds of
technical issues. And, while the crew usually includes an
engineer, today’s complex systems can challenge any one
individual. With a Remote Expert solution, the on-ship
engineer can be guided in finding and repairing the fault –
particularly useful when a spare part has been air-dropped
to the ship.
Such a system can be made available to any component/part
supplier, so only the shipping company need invest in the
solution. This can significantly reduce fix time and cost,
as any third-party component supplier can be remotely
dialled to view the issue and contribute.
Be it domestic installations, distribution equipment, or a
generation installation, it’s easy for even the most
experienced engineer to come across a situation they have
not seen before. Remote Expert allows the engineer to
receive support from their supervisor, specialists or
another field worker.
Getting the correct support quickly avoids sending
additional engineers to site and ensures the job can be
completed first time. That also reduces travel costs, while
increasing customer satisfaction.
In addition, by capturing uncommon issues on video, these
can be shared later as a training resource for other
workers. This creates a more skilled workforce via a growing
self-service knowledge base.
From the world’s largest earth-moving equipment and tallest
cranes, to the humble tractor, they all have one thing in
common: maintenance. With Remote Expert, any engineer can be
sent to site safe in the knowledge that an expert is on hand
to assist when needed and give the correct guidance.
One expert can be supporting several field workers, allowing
a large geographical spread of finite expert knowledge. That
gets the job done quicker, while attaining a high level of
confidence.
The dynaEdge AR100 is tailormade for manufacturing. Not only does it
provide superb assembly line support and boost quality assurance, it
also aids human/robot interaction. An M2M assembly line sensor, for
instance, could automatically display an alert on the glasses when an
error occurs.
General Manufacturing
Find out more
Continuous Changing Production Lines
Find out more
Change Management and Knowledge Transfer
Find out more
Quality Assurance
Find out more
Case Studies
Find out more
General Manufacturing
In the world of manufacture, time is money, and so too is
quality. Providing your manufacturing base with a digital
workflow ensures that the correct instructions are provided
at the correct time, in the correct order, and can also be
audited.
A digital workflow allows the worker to receive instructions
so they can work hands-free. Each step is recorded with a
time/date stamp. Updates to the manufacturing process are
delivered without the need for extra training that would
slow down production (on the job training).
Workers can call a supervisor at any time, so they can see
production issues in real time. And they can capture
documentary evidence (image/video) of the product for use in
QA or auditing.
In modern manufacture, it’s not uncommon to have a rapidly
changing production line, where multiple variants of a
product can be in the same production, or even different
products on the same line.
This poses a challenge to the workforce, however. But using
the built-in camera or a hand-scanner, an identifying code
can be scanned, which ensures the relative instructions are
shown.
In this way, you can be confident that your workers can
handle any product on the production line, reducing QA
failures and contributing to ISO9001 /BS5750 attainment.
What happens when you open a new facility or expand into a
new territory? How long does it take to train the new
workforce? How much does it cost to move your experts around
the globe to train the new workforce or ensure things have
been setup correctly?
Digital Workflows, combined with Remote Expert, afford the
ability to maintain your implementation/setup team virtually
into any location. This reduces the number of people you
need to send, and how long they need to remain there. After
an initial induction phase, the expert team can return to
their home base and still be available to help as needed.
This reduces travel budgets, reduces your carbon footprint,
allows expertise to be distributed globally, and ensures
your workforce are as efficient and happy as possible, and
upskilled more cost effectively.
Whether manufacturing or performing maintenance, the ability
to perform an accurate and successful QA check is critical.
Imagine if every job completed could be recorded as a
picture or video, with accompanying audio notes as required,
thus providing an instant audit trail of what happened
Today’s wearable technology offers just that. The dynaEdge
AR100 allows your organisation to record every job, reducing
the number of errors. And if something should fail, the
latest inspection or manufacturing steps can be checked and
verified to correct the problem.
In logistics operations, the dynaEdge AR100 makes manual order picking
more efficient. It helps organise incoming, outgoing and the sorting of
goods. And it even improves inventory management by giving instructions
to stack pallets in the most effective way.
Logistics
Find out more
Logistics
The dynaEdge AR Smart Glasses keep product flowing and
accounted for. Equipped with the industrial-grade smart
glasses and HMD barcode scanning capabilities, workers can
have order information sent wirelessly to the display. They
can also work untethered in a warehouse, for pick-and-pack
services, as well as inventory management. Using wearable
technology for a visual picking process has been shown to
improve pick times by more than 25% and virtually eliminate
picking errors.
Visually delivering information to the worker eye-line also
ensures they are less fatigued and more productive, as they
are given the correct information at the correct time.
Confirmation cues can also be given audibly as well as
visually.
Propagating knowledge throughout your workforce is essential for any
successful business. The dynaEdge AR100 allows your workers to learn
from the experts while on the job. It also gives them the means to
record their experiences for later audit and assessment.
Training
Find out more
Quantity Surveying and Audit
Find out more
Assessments
Find out more
Training
Training, a vital part of any successful organization, but
also an activity under a lot of time pressure. Using
wearable technology with Remote Expert and Digital
Workflows, training time can be reduced, and on-the-job
training increased.
Your workers can be mentored live, in a real-world
environment, via the benefit of direct video support and
instructions. Such training is known to deliver a more
confident workforce as they learn new skills and have the
re-assurance of being immediately backed-up by experts.
That reduces the need for class-led training, minimising
time away from the real work, reducing travel and
accommodation costs, and allowing your workers to learn from
their peers.
Using wearable solutions and a Digital Workflow, auditors
can attend site and conduct their survey following the
workflow. They can take pictures and provide notes via
voice-to-text, with all this information being stored
against the workflow either locally and/or in the cloud.
Once complete the workflow will provide a detailed report,
containing all of the picture, video and notes taken during
the survey.
As an organisation, you will benefit from knowing a
structured survey has been carried out to your standards in
the quickest possible time. Your worker benefits from not
having to write a full report later (it just needs
reviewing), being able to work hands-free, and not having to
carry too much equipment with them.
Assessments take time and are often seen as a necessary
evil. They involve either sending an assessor on site, which
can be inconvenient for your customer, or taking the
technician "off-the-road", so they can be assessed and
requalified.
Using a Remote Expert solution, the worker can be assessed
at any location, even when on the job. The assessor can see
exactly what the worker can see and is doing at any given
point. The assessor can also take videos and pictures as
documentary evidence of the assessment.
This can save time and money by keeping the individual
working and reducing the need for extra travel. As such, it
also helps reduce your organisation’s CO2
footprint.
dynaEdge is designed to be a platform that allows tailored solutions to be built for
frontline workers operating across different industries. We work with specialist
partners to ensure you have exactly the solution you need for your business.
Find out more
Find out more
Find out more
Find out more
TeamViewer
TeamViewer is a leading global technology company that provides a connectivity platform to remotely access,
control, manage, monitor, and repair devices of any kind – from laptops and mobile phones to industrial machines
and robots. With TeamViewer Frontline (formerly Ubimax Frontline), it offers a fully integrated end-to-end
augmented reality solution platform for wearables like smart glasses, smartphones, or tablets. Frontline is
optimizing processes along the entire industrial value chain, and thus can be used in logistics, production and
assembly, after sales service, and for training purposes.
Librestream develops digital transformation technology for the frontline
industrial worker to improve service and operations. Using the Onsight
augmented reality platform, teams securely capture, share and access content
for data-informed decisions that improve operational metrics, increase
worker safety, and deliver just in time training. Onsight is deployed
globally in over 120 countries. Contact us for more information on how
Librestream can provide your organisation with remote expert assistance,
digital work instructions, AI field intelligence and more.
Miraxess, based in Lyon, France manufactures the lapdock station and other
passive devices. Our main product, The Mirabook, brings peace of mind to IT
professionals, providing a laptop form-factor to go with any other OS
carried devices. From smartphones to mobile edge devices, the Mirabook
brings comfort and efficiency with its greater display, trackpad keyboard
and multiple connectors. Users can also profit from its large battery as a
power bank, fast charging its device while working. Without any processing
power, the Mirabook tightens security while enhancing mobility and
edge-computing adoption.
With over 5 years of proven experience in remote assistance solutions, AMA
is helping medical and industrial organizations of all sizes accelerate
their smart workplace transformation. Our market leading XpertEyeTM Assisted
Reality platform has been deployed in more than 80 countries, addressing a
wide range of applications like remote diagnostics, inspection, scheduling
and workflow management. Our presence worldwide – with offices in France,
Germany, Romania, UK, USA, and China - allows us to work in every time zone
and reach our customers wherever they are.
Utilising the connection features of your Skype for Business or TEAMS account, VisionDE Suite provides a customised interface suited to glasses which allows the worker to make and receive video support calls with an Expert in the office. VisionDE also brings in the ability to take offline photographs and videos for later automatic synchronisation with a server, receive updated documentation for offline use, and also complete workflow tasks. A dedicated tool is provided for the expert to facilitate easy document sharing from their PC via the active video call.
Epson first introduced their Moverio range of binocular glasses in 2011. Since then they have continually expanded their range and feature set for usage scenarios such as private desktop viewing, field service, manufacturing, healthcare and more. Selected Moverio models are Windows compatible and make an ideal partner for the Dynabook dynaEdge.
Univet, formed over 20-years ago have a history of producing safety and loupe glasses ideal for use in sectors from industrial, manufacturing, medical and so forth. Using their optical know-how Univet have also introduced their VisionAR assisted reality glasses that are compatible with the Dynabook dynaEdge. VisionAR is ready to be developed to work with your applications in the way you want. Read on for further information about VisionAR with the dynaEdge.
Getting started with the dynaEdge smart glass solution
The dynaEdge smart glass solution is designed to be hard-wearing and practical –
complementing the different work patterns and environments that your workers experience
day to day.
First, choose which configuration of dynaEdge DE processor unit suits your business.
Then, add the dynaEdge AR100 viewer and your choice of mounting option. There are also a
range of accessories to support the solution, and aftercare options to give you the most
from your purchase.
If you want to keep things simple, take a look at the kits available, which bring
together the key items you need to hit the ground running.
Client Customisation – provide customised software
and systems integration to ensure dynaEdge and supplied software integrates
seamlessly in a customer system
Items marked * are included in the AR100 Kit PA5293U-1WLF
Client Customisation – provide customised software
and systems integration to ensure dynaEdge and supplied software integrates
seamlessly in a customer system
Building a solution for you
Ready to see it for yourself?
Find out how dynaEdge could positively impact your organisation; it's cheaper and
easier than you might think. Understand, test, measure and realise results easily
with our Proof of Concept programme. For a minimal investment, you can test the
solution in combination with the appropriate software and consultancy in a way that
suits you.